Shipping and Refund Policy
- We retain the right to not ship to any locations where local laws prohibit the sale, possession, use, or purchase of THCa, Delta 8 THC products, or any hemp-derived products. Furthermore we are not responsible for knowing whether this product is legal in your area of residence. By purchasing this product, you assume full responsibility for all parts pertaining to your purchase. Currently
- THCA products cannot be shipped to the following states, per state guidelines:
- Arkansas, Idaho, Minnesota, Oregon, and Rhode Island.
Processing Time:
Orders are usually processed within [1-3 business days]. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods:
We offer various shipping options, including [standard shipping, expedited shipping, etc.]. Costs and delivery times will vary based on the selected method and your location.
Shipping Costs:
Shipping costs are calculated at checkout based on the weight of your items and the shipping method chosen.
Delivery Times:
- Standard Shipping: [Estimated delivery time, e.g., 3-7 business days]
- Expedited Shipping: [Estimated delivery time, e.g., 1-3 business days]
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather delays or carrier issues.
International Shipping:
we do noy ship internationally.
Order Tracking:
Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Refund Policy
Returns:
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within [30 days] of the delivery date for a full refund or exchange.
Eligibility for Returns:
To be eligible for a return, items must be:
- Unused and in the same condition as received
- In the original packaging
Non-Returnable Items:
[Specify any items that are non-returnable, such as opened products, perishable goods, etc.]
Return Process:
- Contact our customer service team at [customer service email/phone number] to initiate a return.
- We will provide you with return instructions and a return shipping label, if applicable.
- Pack the item securely and return it to the address provided.
Refund Processing:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within [5-10 business days].
Exchanges:
If you would like to exchange an item for a different size or flavor, please follow the same return process and specify your exchange request.
Shipping Costs for Returns:
Customers are responsible for return shipping costs unless the return is a result of our error (e.g., wrong item sent).
Contact Information
If you have any questions or concerns regarding our shipping and refund policy, please contact us at:
Email: enrichedhempcultivations@gmail.com
Phone: 414-409-3206